Terms of Service

These terms govern your use of the Runwita app and the websites at runwita.com and docs.runwita.com (together, the "Service"). By installing the app or using the website, you agree to these terms. If you don't agree, don't use the Service.

1. Who you're agreeing with

The Service is operated by Runwita Pty Ltd ("we", "us", "our"), an Australian company, contactable at contact@runwita.com. References to "you" mean the person or organisation accepting these terms. If you're using the Service on behalf of an employer or other entity, you confirm you have authority to bind that entity to these terms.

2. The Service

Runwita is a local-first macOS application that helps you organise meeting notes, transcripts, emails, and other captures into structured journeys. The app holds your data on your own machine. AI features in the app are provided by AI providers you configure with your own API keys; we do not supply or charge for AI tokens.

The Service is provided "as-is" and we do not promise it will be free of bugs, fit for any particular purpose, or available without interruption. The app is currently shipping fast; expect rough edges.

3. Free and paid tiers

The Service has a Free tier, which you can install and use without payment, subject to these terms. The Free tier may have feature limits that we set and may change with reasonable notice.

The Service also has, or will have, one or more Paid tiers with additional features. When you subscribe to a Paid tier, the additional terms in section 4 apply.

4. Paid subscriptions

Billing. Paid tiers are billed in advance on the cycle you select (monthly or annual). All amounts are in the currency shown at checkout and are exclusive of GST/VAT/sales tax unless stated otherwise; applicable taxes are added at the rate required by your jurisdiction.

Renewals. Subscriptions auto-renew at the end of each billing period unless you cancel before that period ends. You can cancel at any time from your account settings; cancellation takes effect at the end of the current period and you keep access until then.

Refunds. Subscription fees are non-refundable except where required by law (which, in Australia, includes the consumer guarantees in the Australian Consumer Law). If you believe you're entitled to a refund, contact us.

Price changes. We may change pricing for paid tiers with at least 30 days' notice. Changes apply to the next renewal after the notice period.

Failed payments. If a payment fails, we may suspend access to paid features until the payment is made. Free-tier features remain available.

5. Your account and licence

We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use the Runwita app on devices you own or control, subject to these terms. You may not sublicense, rent, sell, or commercially redistribute the app. You may not reverse-engineer the app except to the extent that law (e.g. interoperability law) allows you to do so.

If you are issued a licence key for a Paid tier, the key is for your use only. Sharing a key with others may result in suspension or termination of your access.

6. Your data

Data you create in the app (journeys, engagements, notes, attachments, settings) is yours. We do not claim ownership of it. We do not have access to it, since it lives on your machine.

You are responsible for backing up your data. The app database lives at ~/Library/Application Support/Runwita/ on your Mac. We strongly recommend you include this folder in your regular backup routine.

For data we do hold (your email on the waitlist, support correspondence, paid-tier billing records), see the Privacy Policy.

7. Acceptable use

You agree not to use the Service to:

• Break the law or facilitate someone else doing so.
• Process content you don't have the right to process (for example, transcripts of conversations recorded without proper consent under the laws of the relevant jurisdiction).
• Build a competing product by reverse-engineering ours.
• Use the app to circumvent rate limits or terms of service of the AI providers you have connected (Anthropic, OpenAI, etc.) — your relationship with those providers is governed by their terms, and abuse may result in their action against you.

8. Third-party services

The Service connects to third-party services that you choose to use, including AI providers (Anthropic, OpenAI, Ollama, custom endpoints) and integrations (TickTick). Your use of those services is governed by their terms and you are responsible for complying with them. We are not responsible for their availability, behaviour, pricing, or how they handle your data.

9. AI output

The AI features in Runwita summarise, classify, and reorganise the content you give them. AI models can produce inaccurate, misleading, or inappropriate output. You should not rely on AI output without your own judgement, especially for legal, financial, or other consequential decisions. We make no warranty as to the accuracy, suitability, or completeness of AI output produced via the Service.

10. Intellectual property

The Runwita app, the website, the documentation, the brand, and the underlying code are owned by Runwita Pty Ltd and are protected by copyright and other intellectual property laws. The licence in section 5 does not transfer any of that ownership to you. You may not use our name or logo without our written permission, except as needed to identify the Service.

11. Feedback

If you send us feedback, suggestions, or feature requests, we may use them freely without obligation to you. We won't identify you publicly as the source of feedback without your consent.

12. Warranties and disclaimers

To the maximum extent permitted by law, the Service is provided "as-is" and "as-available", without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or that any data will be preserved.

Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot be excluded under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or equivalent law in your jurisdiction. To the extent we are permitted to limit our liability for breach of those guarantees, our liability is limited at our option to: re-supplying the Service, or refunding fees you have paid in the 12 months before the claim arose.

13. Limitation of liability

To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with the Service (whether in contract, tort, statute, or otherwise) is limited to the greater of (a) AUD 100, or (b) the fees you paid us in the 12 months immediately before the event giving rise to the liability.

We are not liable for any indirect, incidental, special, consequential, or exemplary damages, including loss of profits, loss of revenue, loss of goodwill, or loss of data, even if we have been advised of the possibility of such damages.

These limits apply except to the extent that liability cannot lawfully be limited.

14. Termination

You can stop using the Service at any time by uninstalling the app and (for paid users) cancelling your subscription. We can suspend or terminate your access if you breach these terms in a material way and don't cure the breach within 14 days of notice from us, or immediately if your conduct creates legal or operational risk for us or other users.

On termination, sections that by their nature should survive (intellectual property, disclaimers, limitation of liability, governing law, the data ownership clause) will continue to apply.

15. Changes to these terms

We may update these terms from time to time. If a change is material, we'll let you know by email (if you've subscribed) and post a notice on the website. The "Last updated" date at the top of this page will reflect the change. By continuing to use the Service after a change takes effect, you accept the updated terms.

16. Governing law and disputes

These terms are governed by the laws of New South Wales, Australia. The courts of New South Wales have exclusive jurisdiction over any dispute arising out of or in connection with the Service or these terms, and you submit to that jurisdiction. Nothing in this clause prevents you from bringing a small-claims tribunal action in your home jurisdiction where law allows.

17. Contact

Questions about these terms: contact@runwita.com. Postal address:

Runwita Pty Ltd
2 Sentry Drive, Parcel Locker 10229 39183
Stanhope Gardens NSW 2768
Australia